A. Guerriero, L. Johannsen & S. Kubicki
Designing IT services for the Construction Industry. Lessons learnt for Selection of Validation Techniques
Abstract: Setting up collaborative working practices is a major stake in construction projects because each project is specific in terms of actors involved, documents produced and building elements designed. In such contexts the use of IT groupware tools to improve collaboration and their efficient appropriation by AEC practitioners is really a challenge. Designing such innovative collaboration-support services is an issue largely addressed in the scientific community especially to identify the factors of success/failure of the tools, but also to identify the scientific experimental approaches underlying it. This article describes five case studies of cooperation-support IT developments and for each of them the validation techniques used. It suggests an analytic framework distinguishing between 1) research project aims, 2) working practices and 3) IT developments types. Finally it introduces three experimental levels to be achieved in various research projects types and describes their related experimental properties.
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