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Henrik CJ Linderoth, Mattias Jacobsson

UNDERSTANDING ADOPTION AND USE OF ICT IN CONSTRUCTION PROJECTS THROUGH THE LENS OF CONTEXT, ACTORS AND TECHNOLOGY

Abstract: In the literature on construction related ICT no distinction is usually made between ICT use in the permanent organization and the temporary organization forming the building and construction projects. By drawing on the rich body of literature on organizational and managerial aspects of ICT the aim of the paper is to investigate how the interplay between contextual elements, actors’ frames of reference, and the ICT influence the adoption and use of ICT in building and construction projects. This objective will be pursued by an analysis of an ongoing study of ICT use in the Swedish building and construction sector, including semi-structured interviews and an ethnographic inspired study of a partnering project worth 50 million €. It is concluded that project based mode of organizing, with the prime focus on time and costs, creates a conflict with the process of introduction and development of ICT use that is characterised by ambiguity and indefinite duration in time that goes beyond the termination of a project. Unless immediate benefits are perceived by the adoption and use of an ICT application, it will not be used. This conflict can probably not wholly be solved, instead the industry has to learn to live with it and create spaces for innovation of ICT-mediated changes.

Keywords: ICT, adoption, use, organizational change, building and construction industry, temporary organizations

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Series: w78:2008 (browse)
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Mattias Jacobsson, Henrik CJ Linderoth

User Perceptions of ICT in a Major Swedish Building and Construction Company

Abstract: The use of information and communication technologies (ICT) in building and construction companies has steadily been growing during the last decade. In the Scandinavian context 100 % of all employees work at workplaces with computers and 70 % of them, including site workers, have their own computer, their own e-mail address and access to the Internet at their workplace (Samuelsson 2008). Moreover is the use of applications like project webs and electronic trade widespread in the construction industry (ibid). However, despite the rapid diffusion of ICT in the industry, are there not yet many studies inquiring perceptions of the ICT actually being used. Accordingly is the objective of the paper to explore and analyze perceptions of ICT used in a major Swedish building and construction company. Data was collected by a web-based survey in two regional units of the company. 292 completed surveys were returned that corresponds to a response rate of 49 %. The data was analysed by a various set of statistical methods like T-test, bi-variate analysis, linear regression and factor analysis.It can be concluded that respondents are generally fairly satisfied with their ICT and it is perceived as necessity for the fulfilment of work tasks and a valuable support in various areas of decision making. There are, however, some significant differences in perceptions of the outcomes of ICT-usage among professional groups. Moreover, perceptions of a single system were positive correlated with the frequency of use of the system and perceptions of ICT in general could be categorized into three main categories.ReferencesSamuelsson, O. (2008) The IT-barometer – A decade’s development of IT-use in the Swedish construction sector. ITcon Vol. 13, pg. 1-19, http://www.itcon.org/2008/1.

Keywords: Perceived usefulness, post-adoption, surveys, IS-success, construction companies

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Full text: content.pdf (133,454 bytes) (available to registered users only)

Series: w78:2010 (browse)
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