D Zignale, S Kubicki, G Halin
Collaborative practices for the adaptation of IT services to sustainable building design projects. Case study of design assessment-related practices
Abstract: Many professionals of the construction sector feel a need for improvement of the Information Technology (IT) that supports their work. Our main hypothesis is that this improvement is strictly dependent of a good knowledge of business activities. This study addresses this issue, introducing a method to adapt IT supported services to business practices. This method is based on a structured approach aiming at (1) identifying Collective Practices, (2) focusing on actorsí Individual Practices and Operations, (3) distinguishing different technology-related Usages and finally (4) selecting or designing adapted IT services relying on precedent analysis. An example based on sustainable project practices will illustrate the approach.
Keywords: ICT adaptation, Computer-Supported Collaborative Work (CSCW), Collective Practices, Sustainable Building design, Human-Computer Interactions (HCI) design.
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