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1. 100%; open A. Dikbas, P. Ercoskun & K. Ercoskun (2009) Enabling Sustainability through SOA within the AEC/FM Domain, CIB W078 2009 http://itc.scix.net/cgi-bin/works/Show?w78-2009-1-72
2. 100%; open Dikba_ A., Erco_kun K. (2006) Implementability Of Crm In AEC/FM Domain - The San-Tez Research, Proceedings of the Joint CIB W78, W102, ICCCBE, ICCC, and DMUCE International Conference on Computing and Decision Making in Civil and Building Engineering, Montreal, Canada, 14-16 June http://itc.scix.net/cgi-bin/works/Show?w78-2006-tf588
3. 100%; open Erco_kun K., Dikba_ A., Turk . (2006) Linking CRM And CAD With IFC-CRM Gate, Proceedings of the Joint CIB W78, W102, ICCCBE, ICCC, and DMUCE International Conference on Computing and Decision Making in Civil and Building Engineering, Montreal, Canada, 14-16 June http://itc.scix.net/cgi-bin/works/Show?w78-2006-tf589
4. 100%; open Ercoskun K, Kanoglu A (2003) Customer relationships management in AEC sector, Amor R (editor) Proceedings of the CIB W78's 20th International Conference on Construction IT, Construction IT Bridging the Distance, CIB Report 284, ISBN 0-908689-71-3, Waiheke Island, New Zealand, 23-25 April 2003, pg. 129-137. http://itc.scix.net/cgi-bin/works/Show?w78-2003-129
5. 100%; open Naaranoja M (2000) Customer relationship management in facilities management, Construction Information Technology 2000. Taking the construction industry into the 21st century.; ISBN 9979-9174-3-1; Reykjavik, Iceland, June 28 - 30, 2000 http://itc.scix.net/cgi-bin/works/Show?w78-2000-650

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