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Paper w78-2003-193:
A framework for evaluating it benefits in construction companies

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Li Y, Wang S Q

A framework for evaluating it benefits in construction companies

Abstract: Information Technology (IT) is seen as an enabling mechanism to allow radical change to be effected in construction industry. However, firms in the construction industry are slowly responding and adapting to developments in information and communication technologies (Love, et al., 2000). A key barrier to the more effective exploitation and application of IT in the construction sector has been the lack of investment on a scale comparable with other sectors. A primary reason cited for the low level of investment is the low level of perceived benefits from IT investments amongst construction business managers (Andresen, et al., 2000). Based on literature review and a survey in the local construction companies, this paper presents a “5Cs” evaluation framework to assist construction companies to predict, measure and evaluate the potential benefits that can or should be achieved by the introduction of IT. The proposed framework answers questions concerning about all factors that need to be considered in the evaluation, such as why, what, when, who and how to perform the evaluation. It is not only presented as a research result but also can be used as a guideline in practice.



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Permission to reproduce these papers has been graciously provided by the University of Auckland. The assistance of the editor who provided the full texts and the structured metadata, Dr. Robert Amor, is gratefully appreciated.


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