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Paper w78-2002-16:
How to select an IT evaluation method - in the context of construction

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Andresen J L

How to select an IT evaluation method - in the context of construction

Abstract: In a number of surveys (both national and international) it has been highlighted that companies from the construction industry have difficulties with evaluating IT investments (Andresen 1999;CICA and CIRIA 1995). The reasons for this are many but one of the major ones is the poor adoption of IT evaluation methods. This paper focuses on how companies can choose between the many available IT evaluation methods by presenting a framework for how to choose a matching method. The primary objective of the paper is to present the findings of a completed Ph.D. project, but also importantly to discuss why this topic is relevant for companies in the construction industry by highlighting the benefits of increased knowledge of the value of companies' IT investments. The framework has been developed on the basis of both theoretical and empirical data collection and analysis of the available methods, a questionnaire survey and five case studies. Firstly, 82 IT evaluation methods have been identified in a literature review (and the list is not complete), from which a number of characteristics have been derived, and this has enabled a categorisation of the identified methods. Secondly, a national survey was completed investigating the sophistication of the Danish companies' IT evaluation practice. This was done in order to establish an overview of current IT evaluation practice. Thirdly, five case studies were completed in which four different methods were tested according to their usefulness in real-life IT evaluations. The presented framework consists of (a) 21 parameters (which can be used to describe the characteristics of different IT evaluation scenarios), (b) a weighting system (allowing putting a higher emphasis on certain parameters) and (c) a set of procedures for identifying a matching IT evaluation method. The framework's output has been validated by comparing these with the experience gained in the case studies.

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Full text: content.pdf (520,674 bytes) (available to registered users only)

Series: w78:2002 (browse)
Cluster: papers of the same cluster (result of machine made clusters)
Class: class.strategies (0.021078) class.roadmaps (0.020571) class.processing (0.007171)
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Permission to reproduce these documents have been graciously provided by the Aarhus School of Architecture, Denmark. The assistnace of the editor, Prof. Kristian Agger, is gratefully aprecciated.

 

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