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Paper w78-2005-d7-2-ribeiro:
Using experience based cases to support construction business processes

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FL Ribeiro

Using experience based cases to support construction business processes

Abstract: Many business processes in the construction supply chains involve creation and consumption of massive amount of knowledge. Some construction organisations may use such knowledge as a competitive differentiator. The benefits that an organisation in the supply and value chain reaps from relevant experiences will also be beneficial to the organisation's clients, suppliers, and business partners. However, there is normally a lack of explicit knowledge about their business processes.

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