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Paper w78-2010-103:
User Perceptions of ICT in a Major Swedish Building and Construction Company

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Mattias Jacobsson, Henrik CJ Linderoth

User Perceptions of ICT in a Major Swedish Building and Construction Company

Abstract:The use of information and communication technologies (ICT) in building and construction companies has steadily been growing during the last decade. In the Scandinavian context 100 % of all employees work at workplaces with computers and 70 % of them, including site workers, have their own computer, their own e-mail address and access to the Internet at their workplace (Samuelsson 2008). Moreover is the use of applications like project webs and electronic trade widespread in the construction industry (ibid). However, despite the rapid diffusion of ICT in the industry, are there not yet many studies inquiring perceptions of the ICT actually being used. Accordingly is the objective of the paper to explore and analyze perceptions of ICT used in a major Swedish building and construction company. Data was collected by a web-based survey in two regional units of the company. 292 completed surveys were returned that corresponds to a response rate of 49 %. The data was analysed by a various set of statistical methods like T-test, bi-variate analysis, linear regression and factor analysis.It can be concluded that respondents are generally fairly satisfied with their ICT and it is perceived as necessity for the fulfilment of work tasks and a valuable support in various areas of decision making. There are, however, some significant differences in perceptions of the outcomes of ICT-usage among professional groups. Moreover, perceptions of a single system were positive correlated with the frequency of use of the system and perceptions of ICT in general could be categorized into three main categories.ReferencesSamuelsson, O. (2008) The IT-barometer – A decade’s development of IT-use in the Swedish construction sector. ITcon Vol. 13, pg. 1-19, http://www.itcon.org/2008/1.

Keywords:Perceived usefulness, post-adoption, surveys, IS-success, construction companies

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