Summary: |
The goal of this study is to construct an understanding of preparations, made for strategic decisions of information technology. The focus is on adaptation of knowledge and the types of knowledge adapted. The study concentrates on the software and hardware used for producing drawings and specifications in the construction industry - the companies suffer an unpredictable market environment and a large amount of published data.The study is based on two case studies - made in two different companies – a multinational with operations in different countries, the other a medium size, mainly active on the regional market. Both of the companies are forced to make development decisions about information technology by estimating future benefits, costs, risks and intangible values. This should evolve froma thorough reflection based on selected information and an assessment of the situational data. According to their attitude towards CAD development these companies belong to different classes: pioneer and follower. The pioneer makes a broad scope selection of information and organises it for decision making. The follower estimates both the benefits of the software and the actions of the competitors. He calculates the revenues and costs carefully before the decision.There is a large amount of information offered by software developers, scientist and other experts. On the other hand the knowledge needed for strategic decisions has to be inside the company. According to the pragmatist philosophy, knowledge is gained through elaboration of experiences. In a fast developing field - such as software development and communication tools - the possibility of gaining experiences is good. The problem is - due to continuous progress - that new experiences are the only that can help you construct adequate knowledge. Sustainable decisions need to be based on long term experience, but in the case of information technology, the emphasis must |