||Process modelling for planning and management of facilities: a re-engineering approach
||Ojwaka P M
||This research had two major objectives. The first was to determine andevaluate the factors required in facilities management and the effect ofbusiness type on them and the second was to develop and test a model formanagement of facilities based on the factors. Factor evaluation revealedthat for 76% of the factors there were no differences between therespondents regardless of business affiliation. Where there were differencesthey hinged on business specific process dimensions. The results of thefactor analysis and the basis of the factors used in the analysis enabled theconclusion that the resultant factors are important in facilities management.A facility management model made up of process, need, service deliveryand assessment sub models was created. The model represents the facilitiesmanagement environment via three variables namely, real time needs, realtime status of the facilities and service concept. In field tests, the model wasfound to be both effective and efficient at handling managementinformation.
|Year of publication:
Ojwaka P M (1999).
Process modelling for planning and management of facilities: a re-engineering approach. Lacasse M A, Vanier D J (ed.); Information technology in construction, volume 4, ISBN 0-660-17743-9; Vancouver, May 30 - June 3, Canada (ISSN: 2706-6568),