||World wide web as a coordination technologyfor knowledge work
||Elvekrok D R, Johansen B W, Syvertsen T G, Totland T
||This paper will bring some understanding of the World Wide Web as an information andcoordination technology, and suggest some principles and metaphors for Web working. Thesuggestions will be underpinned by recent experiences from a collective Web-working project,and a transformation of a technical standard into hypertext format. Some ideas and visions forfuture developments based on the new medium are presented.World Wide Web is more than a tool or a technology, it is a new medium based on a set of verysimple principles that enable us to cope with a vast Ocean of information and knowledge. Thebasics of World Wide Web and HTML (Hypertext Markup Language) will be explained.A small-scale experiment in collective writing in Web will be reported. The task was developmentof the PAKT Yearbook of 1994, where a dozen of contributors worked concurrently on individualpieces around a shared Yearbook structure. This small project may in some sense resemble anengineering project, where many discipline experts are performing individual tasks around ashared goal and work breakdown structure.The experiment was based on use of Microsoft Internet Assistant which provides a simple add-onthat makes Microsoft Word a combined Web reader and writer. Using this interface to the Web,working there is as simple as traditional word-processing. This mode of working can easily beexpanded with any kind of tool based on the same concepts of process linking. There is, however,no support for the work processes associated with creating the product (in our case a Yearbook),or the organization of the processes. Based on our experiences, we suggest some metaphors andpractical approaches to efficient Web working.Another experiment has been in the domain of technical standards. A couple of existing, paper-based standards from the petroleum industry have been converted to HTML, with cross-referencestransferred to active hyper-links. Using WWW as a one-way information server and as a sharedworking space will be illustrated.We see at least three future aspects of Web development; active objects replace static information,information structures will be supplemented by knowledge processes (enterprise modelling), andthe information economy will evolve based on integrated flow of transactions.
|Year of publication:
Elvekrok D R, Johansen B W, Syvertsen T G, Totland T (1995).
World wide web as a coordination technologyfor knowledge work. Fischer M A, Law K H, Luiten B(ed.); Modelling of buildings through their life-cycle; Stanford, August 1995 (ISSN: 2706-6568),